DEPOSITS NOW REQUIRED
Due to a high rate of last minute cancellations and no shows, TouchByJ REQUIRES a 50% NON-REFUNDABLE deposit for any NEW client or any EXISTING client that has cancelled less than 48 hours before their appointment in the past.
If an appointment is a No Show, a 50% deposit is required to rebook, as well as a 20% no show fee of scheduled services.
If you need to cancel an appointment, contact the salon more than 48 hours in advance to avoid a 20% cancellation fee.
As you all know time is important. For any client 10+ minutes late for the appointment there is a $20 late fee. Every 5 minutes after the first 15 minutes will be charged an additional $5 charge. In extreme cases, we have the right to cancel your appointment and lose your deposit.
Scott & Jeicoby Lanney